On Performance Indicators
11.30.95 21:42 Filed in: Performance
Indicators
"Task based measurements are finite Cartesian
interpretations that restrict you to incremental
change. You can only make the process more
efficient. Outcome based measurements ask "Why"
instead of "How" and open up the possibility for
quantum changes in performance because they are
not preconditioned to accept that the process has
to exist at all."
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This article and incorporated images are ©1995 Brad Williamson All Rights Reserved. Permission is granted for reproduction not for profit in its entirety including this copyright notice.
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This article and incorporated images are ©1995 Brad Williamson All Rights Reserved. Permission is granted for reproduction not for profit in its entirety including this copyright notice.
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