On Performance Indicators

"Task based measurements are finite Cartesian interpretations that restrict you to incremental change. You can only make the process more efficient. Outcome based measurements ask "Why" instead of "How" and open up the possibility for quantum changes in performance because they are not preconditioned to accept that the process has to exist at all."


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The Origins of the Razor's Edge

The "razor's edge" is a term used by Maturana and Varela in "The Tree of Knowledge" to describe the balance required to think and act in a world that cannot be completely objective and yet at the same time is not thoroughly without substance or order. To exist on the "razor's edge" is to live in an understanding that both extremes are nothing more than interpretations that we make, and to be effective in the world you must be a master at managing the middle ground.

This interpretation has led us to explore new thinking that we have published here in a variety of articles on various topics, to provoke others to recognize different possibilities in diverse areas of business, life, and the world, where we observe that the traditional interpretations are breaking down and causing people to suffer.
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Welcome to the Razor's Edge!

Razor's edge thinking on issues of management of change, configuration, assets and margins, safety conscious work environment, safe operation of complex systems, causal analysis, management assessments and investigations, performance measurement systems and tools, linguistics, neuro-biology, producing action, requests and promises, and other extremely "outside the box" perspectives on life, the universe, and everything.

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