management

Narrative Translation as a Function of Management

A critical role played by management in an effective organization is that of narrative translator. At one end of the employee spectrum you have the individual contributors, those employees that actually fulfill the promises of the organization to deliver goods and services. At the other end, you find the executives, the President, the CEO, or within a division or location, the Vice President. These are the individuals that create and define the promises that the organization makes, and wrap them up in a story that defines the organization...

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