metrics
On Annunciator Inadequacy
01.11.96 21:49 Filed in: Performance
Indicators
Imagine a control room where the sum of all the
indicators was reduced to eight or ten key
indicators which, through competent design,
provided the operator adequate information for
control of the plant. Annunciators would not be
needed unless it was intended or expected that
the operator would not focus his attention on the
indications...
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On Performance Indicators
11.30.95 21:42 Filed in: Performance
Indicators
"Task based measurements are finite Cartesian
interpretations that restrict you to incremental
change. You can only make the process more
efficient. Outcome based measurements ask "Why"
instead of "How" and open up the possibility for
quantum changes in performance because they are
not preconditioned to accept that the process has
to exist at all."
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